{"id":62587,"date":"2025-04-14T16:34:02","date_gmt":"2025-04-14T16:34:02","guid":{"rendered":"https:\/\/pros.flywheelsites.com\/?page_id=62587"},"modified":"2026-02-02T13:50:31","modified_gmt":"2026-02-02T13:50:31","slug":"professional-services","status":"publish","type":"page","link":"https:\/\/pros.com\/b2b\/fr\/customer-experience\/professional-services\/","title":{"rendered":"Services professionnels"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"62587\" class=\"elementor elementor-62587\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3ca3e e-con-full e-flex e-con e-parent\" data-id=\"fc3ca3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4965e elementor-widget elementor-widget-template\" data-id=\"1e4965e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"1738\" class=\"elementor elementor-1738\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c6f481b e-con-full e-flex e-con e-child\" data-id=\"5c6f481b\" data-element_type=\"container\" data-e-type=\"container\" id=\"subheader\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-59193137 e-flex e-con-boxed e-con e-child\" data-id=\"59193137\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27ac77cc elementor-widget elementor-widget-heading\" data-id=\"27ac77cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Services professionnels<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8dbfb74 e-con-full e-flex e-con e-parent\" data-id=\"8dbfb74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6064f691 e-flex e-con-boxed e-con e-child\" data-id=\"6064f691\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-772fb155 e-con-full e-flex e-con e-child\" data-id=\"772fb155\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25735a41 elementor-widget elementor-widget-heading\" data-id=\"25735a41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vue d'ensemble<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fabd24d e-con-full e-flex e-con e-child\" data-id=\"7fabd24d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7509753d elementor-widget elementor-widget-text-editor\" data-id=\"7509753d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019\u00e9quipe des services professionnels est le partenaire privil\u00e9gi\u00e9 de nos clients, garantissant un d\u00e9roulement fluide et efficace des projets. Elle accompagne les clients pour atteindre leurs objectifs dans les d\u00e9lais, favorise la collaboration entre les \u00e9quipes, et joue un r\u00f4le cl\u00e9 en tant que ressource fiable pour la planification et l\u2019ex\u00e9cution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-349434ef e-flex e-con-boxed e-con e-parent\" data-id=\"349434ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ae3d9a e-con-full e-flex e-con e-child\" data-id=\"ae3d9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4e76660f e-con-full e-flex e-con e-child\" data-id=\"4e76660f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44d89e79 elementor-widget elementor-widget-heading\" data-id=\"44d89e79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Engagement interfonctionnel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24368a8a elementor-widget elementor-widget-text-editor\" data-id=\"24368a8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Notre priorit\u00e9 est de comprendre les buts, les \u00e9tapes et les objectifs de votre projet \u00e0 chaque \u00e9tape. Cela permet de s'assurer que tous les membres de l'\u00e9quipe s'engagent \u00e0 atteindre les m\u00eames r\u00e9sultats commerciaux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31fa9591 e-con-full e-flex e-con e-child\" data-id=\"31fa9591\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63ac5801 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"63ac5801\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"470\" height=\"470\" src=\"https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve01-1.png\" class=\"attachment-large size-large wp-image-63813\" alt=\"\" srcset=\"https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve01-1.png 470w, https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve01-1-300x300.png 300w, https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve01-1-150x150.png 150w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b58a7d7 e-flex e-con-boxed e-con e-parent\" data-id=\"5b58a7d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-28c5090b e-con-full e-flex e-con e-child\" data-id=\"28c5090b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6fe1f33a e-con-full e-flex e-con e-child\" data-id=\"6fe1f33a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f18b441 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"7f18b441\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"470\" height=\"470\" src=\"https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve02.png\" class=\"attachment-large size-large wp-image-63812\" alt=\"\" srcset=\"https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve02.png 470w, https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve02-300x300.png 300w, https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve02-150x150.png 150w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c0310f8 e-con-full e-flex e-con e-child\" data-id=\"1c0310f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-405161ea elementor-widget elementor-widget-heading\" data-id=\"405161ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Excellence en mati\u00e8re de prestation de services au niveau mondial<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38cd63d4 elementor-widget elementor-widget-text-editor\" data-id=\"38cd63d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les besoins de chaque client sont uniques. Gr\u00e2ce \u00e0 la puissance de nos \u00e9quipes Global Delivery bas\u00e9es sur des solutions, vous pouvez \u00eatre assur\u00e9 que notre expertise et nos meilleures pratiques vous guideront \u00e0 chaque \u00e9tape du processus de mise en \u0153uvre.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-549b13c e-flex e-con-boxed e-con e-parent\" data-id=\"549b13c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-25ed5d1 e-con-full e-flex e-con e-child\" data-id=\"25ed5d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a9f06fb e-con-full e-flex e-con e-child\" data-id=\"a9f06fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-477d4f9 elementor-widget elementor-widget-heading\" data-id=\"477d4f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qualit\u00e9 et bonnes pratiques<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd3dc06 elementor-widget elementor-widget-text-editor\" data-id=\"dd3dc06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En collaboration avec l'\u00e9quipe produit, les services professionnels garantissent votre succ\u00e8s gr\u00e2ce \u00e0 une ing\u00e9nierie de la qualit\u00e9 de bout en bout. Avec les meilleures pratiques communes, les processus de livraison et les meilleurs outils de notre \u00e9quipe Global Delivery, nous travaillons \u00e0 mobiliser des ressources interfonctionnelles pour assurer un succ\u00e8s continu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3febaf4 e-con-full e-flex e-con e-child\" data-id=\"3febaf4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7745032 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"7745032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"470\" height=\"470\" src=\"https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve03-1.png\" class=\"attachment-large size-large wp-image-63815\" alt=\"\" srcset=\"https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve03-1.png 470w, https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve03-1-300x300.png 300w, https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve03-1-150x150.png 150w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d330c40 e-flex e-con-boxed e-con e-parent\" data-id=\"d330c40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-21b67c2 e-con-full e-flex e-con e-child\" data-id=\"21b67c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d066aa4 e-con-full e-flex e-con e-child\" data-id=\"d066aa4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8fcd67 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"c8fcd67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"470\" height=\"470\" src=\"https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve04.png\" class=\"attachment-large size-large wp-image-63817\" alt=\"\" srcset=\"https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve04.png 470w, https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve04-300x300.png 300w, https:\/\/pros.com\/b2b\/wp-content\/uploads\/2025\/04\/pro-serve04-150x150.png 150w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-beae2b4 e-con-full e-flex e-con e-child\" data-id=\"beae2b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2319aea elementor-widget elementor-widget-heading\" data-id=\"2319aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Services \u00e0 valeur ajout\u00e9e<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d0e400 elementor-widget elementor-widget-text-editor\" data-id=\"9d0e400\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lorsque nous disons que nous sommes \u00e0 vos c\u00f4t\u00e9s \u00e0 chaque \u00e9tape du processus, nous le pensons vraiment ! Apr\u00e8s la mise en \u0153uvre, nous fournissons un soutien consultatif, op\u00e9rationnel et de d\u00e9veloppement, ainsi que des opportunit\u00e9s d'innovation et de formation professionnelle, afin de nous assurer que vous tirez le meilleur parti de votre partenariat avec PROS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59e8825c e-flex e-con-boxed e-con e-parent\" data-id=\"59e8825c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-30339f7 e-con-full e-flex e-con e-child\" data-id=\"30339f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-74f75a8a e-con-full e-flex e-con e-child\" data-id=\"74f75a8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a8d9ae1 elementor-widget elementor-widget-heading\" data-id=\"1a8d9ae1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e9thodologie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44692040 e-con-full e-flex e-con e-child\" data-id=\"44692040\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-181ca227 elementor-widget elementor-widget-text-editor\" data-id=\"181ca227\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Appliqu\u00e9e \u00e0 chaque projet, notre m\u00e9thodologie couvre l\u2019ensemble du cycle, de la phase de planification jusqu\u2019au lancement. Gr\u00e2ce \u00e0 une communication transparente et un alignement constant avec nos clients, nous garantissons une mise en service r\u00e9ussie et conforme aux objectifs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2703b0b9 e-grid e-con-full e-con e-child\" data-id=\"2703b0b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-40ceabc0 e-con-full e-flex e-con e-child\" data-id=\"40ceabc0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7da1a1c2 elementor-widget elementor-widget-heading\" data-id=\"7da1a1c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Planifier<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-444710c8 elementor-widget elementor-widget-text-editor\" data-id=\"444710c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Au cours de cette premi\u00e8re phase, nous \u00e9laborons avec vous un plan int\u00e9gr\u00e9 pour atteindre votre objectif. Nous vous aidons \u00e0 concevoir la solution finale et vous montrons comment y parvenir rapidement et efficacement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1da23209 e-con-full e-flex e-con e-child\" data-id=\"1da23209\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e77e490 elementor-widget elementor-widget-heading\" data-id=\"6e77e490\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Configuration et validation des donn\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45bc7b0e elementor-widget elementor-widget-text-editor\" data-id=\"45bc7b0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pendant la phase de configuration, nous nous appuyons sur un processus de d\u00e9veloppement it\u00e9ratif qui permet un d\u00e9veloppement rapide et des changements rapides, si n\u00e9cessaire. Ce processus de validation des donn\u00e9es garantit un meilleur alignement sur la solution d\u00e9velopp\u00e9e et aide \u00e0 r\u00e9soudre les probl\u00e8mes en cours de route.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d043f17 e-con-full e-flex e-con e-child\" data-id=\"6d043f17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-320cc533 elementor-widget elementor-widget-heading\" data-id=\"320cc533\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lancement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48d05358 elementor-widget elementor-widget-text-editor\" data-id=\"48d05358\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Enfin, les tests d'int\u00e9gration, les sessions de formation et les r\u00e9visions permettent de s'assurer que tout se passe bien et efficacement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec4aa0b e-flex e-con-boxed e-con e-parent\" data-id=\"ec4aa0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e13c03 elementor-widget elementor-widget-heading\" data-id=\"8e13c03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Portefeuille de services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22f2831a e-grid e-con-boxed e-con e-parent\" data-id=\"22f2831a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-36b14948 e-con-full e-flex e-con e-child\" data-id=\"36b14948\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/pros.com\/b2b\/fr\/customer-experience\/professional-services\/\">\n\t\t<div class=\"elementor-element elementor-element-5dec9628 e-con-full e-flex e-con e-child\" data-id=\"5dec9628\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16325b9a elementor-widget elementor-widget-heading\" data-id=\"16325b9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Services professionnels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d3a1001 elementor-widget elementor-widget-text-editor\" data-id=\"7d3a1001\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nous accompagnons nos clients dans la mise en \u0153uvre, l\u2019adaptation et l\u2019optimisation continue de leur investissement logiciel, garantissant ainsi un d\u00e9lai de rentabilisation plus court et une adoption r\u00e9ussie.<\/p><ul><li>Engagement interfonctionnel<\/li><li>Embarquement et mise en \u0153uvre<\/li><li>Services \u00e0 valeur ajout\u00e9e<\/li><li>Examens ex\u00e9cutifs d'entreprises<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a2a2997 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5a2a2997\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-bold-21\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">En savoir plus<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-295e8e6d e-con-full e-flex e-con e-child\" data-id=\"295e8e6d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/pros.com\/b2b\/fr\/customer-experience\/customer-success\/\">\n\t\t<div class=\"elementor-element elementor-element-56158f04 e-con-full e-flex e-con e-child\" data-id=\"56158f04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6af110 elementor-widget elementor-widget-heading\" data-id=\"f6af110\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gestion des clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30925197 elementor-widget elementor-widget-text-editor\" data-id=\"30925197\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019\u00e9quipe d\u00e9di\u00e9e \u00e0 la r\u00e9ussite client agit en v\u00e9ritable partenaire pour maximiser la valeur de votre investissement. D\u00e8s votre engagement avec PROS, vous serez accompagn\u00e9 par un Customer Success Manager (CSM), qui assurera un r\u00f4le de concierge tout au long de votre parcours client, facilitant ainsi chaque \u00e9tape et garantissant votre satisfaction.<\/p><ul><li>Plan de r\u00e9ussite pour les clients<\/li><li>\u00c9ducation et formation<\/li><li>D\u00e9fense des int\u00e9r\u00eats<\/li><li>Examens ex\u00e9cutifs d'entreprises<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdf2470 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fdf2470\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-bold-21\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EN SAVOIR PLUS<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-884dc61 e-con-full e-flex e-con e-child\" data-id=\"884dc61\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/pros.com\/b2b\/fr\/customer-experience\/customer-support\/\">\n\t\t<div class=\"elementor-element elementor-element-eb082ac e-con-full e-flex e-con e-child\" data-id=\"eb082ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb37c55 elementor-widget elementor-widget-heading\" data-id=\"cb37c55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce6e17d elementor-widget elementor-widget-text-editor\" data-id=\"ce6e17d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019\u00e9quipe support de PROS offre une exp\u00e9rience d\u2019assistance coh\u00e9rente, fournissant des solutions efficaces, rapides et de haute qualit\u00e9 \u00e0 vos probl\u00e9matiques.<\/p><ul><li>Propri\u00e9taires de la r\u00e9solution<\/li><li>Tirer parti de l'expertise de l'\u00e9quipe d'assistance<\/li><li>Gestion des connaissances<\/li><li>Se concentrer sur la satisfaction du client<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dbda65 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2dbda65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-bold-21\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EN SAVOIR PLUS<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-cbc6684 e-con-full e-flex e-con e-child\" data-id=\"cbc6684\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/pros.com\/b2b\/fr\/customer-experience\/training\/\">\n\t\t<div class=\"elementor-element elementor-element-7a895a0 e-con-full e-flex e-con e-child\" data-id=\"7a895a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac6cdc3 elementor-widget elementor-widget-heading\" data-id=\"ac6cdc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef286a7 elementor-widget elementor-widget-text-editor\" data-id=\"ef286a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Notre \u00e9quipe de formation se consacre \u00e0 am\u00e9liorer l\u2019adoption et l\u2019utilisation des solutions PROS au sein de votre organisation, afin de garantir que votre investissement g\u00e9n\u00e8re un retour sur investissement optimal.<\/p><ul><li>Parcours d'apprentissage<\/li><li>Plusieurs options de livraison<\/li><li>Environnements vivants<\/li><li>Certification<\/li><li>PROS Universit\u00e9\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eac79f5 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"eac79f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-bold-21\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EN SAVOIR PLUS<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Overview To help ensure things run smoothly and efficiently, the Professional Services team is a partner for our customers. Tasked with helping customers meet their objectives in a timely fashion, this team drives cross-functional commitment and acts as a trusted resource when it comes to planning and delivering. Cross-Functional Commitment We make it a priority [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":62502,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-62587","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Professional Services | PROS B2B<\/title>\n<meta name=\"description\" content=\"Partner with PROS Professional Services\u2014expert planning, global delivery, and value-added support to drive seamless implementation and long-term success.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Professional 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