{"id":3587,"date":"2023-10-30T11:38:57","date_gmt":"2025-06-03T09:00:27","guid":{"rendered":"https:\/\/pros.com\/b2b\/learn\/webinars\/cpq-omnichannel-sales-how-improve-buying-experience-better-collaboration\/"},"modified":"2025-06-05T14:02:08","modified_gmt":"2025-06-05T14:02:08","slug":"cpq-omnichannel-sales-how-improve-buying-experience-better-collaboration","status":"publish","type":"post","link":"https:\/\/pros.com\/b2b\/learn\/webinars\/cpq-omnichannel-sales-how-improve-buying-experience-better-collaboration\/","title":{"rendered":"CPQ for Omnichannel Sales: How to Improve the Buying Experience through Better Collaboration"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/a486hm6szb.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_embed wistia_async_a486hm6szb seo=true videoFoam=true\" style=\"height:100%;position:relative;width:100%\">\n<div class=\"wistia_swatch\" style=\"height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;\"><img decoding=\"async\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" src=\"https:\/\/pros.com\/b2b\/learn\/wp-content\/uploads\/2025\/06\/swatch-72\" style=\"filter:blur(5px); height:100%; object-fit:contain; width:100%\" \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>In 2024, hybrid selling is projected to emerge as the most dominant sales strategy. Customers now expect flexibility, convenience, and consistency across all touchpoints, whether it&#39;s in-person interactions, digital self-service, or remote engagements. Meeting these expectations is no longer an option but a necessity for growth and success. That&#39;s where <a href=\"https:\/\/pros.com\/products\/cpq-software\/\" target=\"_blank\">CPQ (Configure Price Quote)<\/a> comes in.<\/p>\n<p>In this webinar, we discuss this evolving world of B2B commerce, where self-service and omnichannel strategies are the driving forces of success, and how CPQ solutions are becoming the center piece of a streamlined sales strategy by empowering stakeholders to collaborate more effectively, while delivering personalized solutions that enhance the overall customer experience.<\/p>\n<p>Key Takeaways:<\/p>\n<ul>\n<li>Empowering teams to collaborate effectively in an omnichannel environment<\/li>\n<li>Streamlining processes across channels<\/li>\n<li>Delivering personalized solutions while enhancing the customer experience<\/li>\n<\/ul>\n<p><strong>Hosts<\/strong><\/p>\n<p><strong><img decoding=\"async\" alt=\"Christophe Lafont, Principal, Smart CPQ - PROS, headshot\" src=\"https:\/\/pros.com\/b2b\/learn\/wp-content\/uploads\/2025\/06\/aHViPTgwNzIwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzY1M2Y5YTIxNmQ4NDQucG5nJnZlcnNpb249MDAwMCZzaWc9YmZiODgwMGRhYzFiM2UxZjg0MzA2ZjQyYjI3MDIzZDk253D\" style=\"float:left; height:139px; margin:50px 30px; width:139px\" \/><\/strong><br \/>\n<small style=\"font-size: 16px;\"><strong>Christophe Lafont<\/strong><br \/>\nPrincipal, Smart CPQ &#8211; PROS<br \/>\nChristophe has 20+ years of experience helping manufacturing, distribution, insurance and services companies improve their sales and pricing effectiveness. Christophe joined PROS 15+ years ago as Professional Services Director in Europe, leading dozens of successful CPQ implementation projects in various industries. He also managed the Sales Engineering team before joining the Alliances and Partners team. Today, Christophe is PROS Smart CPQ Principal, bringing his expertise to most CPQ RFPs in EMEA. Throughout his different roles, Christophe helped many companies overcome their business challenges and strive in their markets, while acquiring a deep expertise of PROS solutions. Prior to PROS, Christophe spent 4 years working on ERP and e-commerce deployment projects across various industries. He earned an engineering degree from ENIT in Industrial Manufacturing and a Master of Project Management from Polytechnique Toulouse.<\/small><\/p>\n<p><small style=\"font-size: 16px;\"><img decoding=\"async\" alt=\"Virginie Hemmi, Senior Product Manager, Smart CPQ - PROS, headshot\" src=\"https:\/\/pros.com\/b2b\/learn\/wp-content\/uploads\/2025\/06\/aHViPTgwNzIwJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzY1M2Y5YjEzNzFmNzAucG5nJnZlcnNpb249MDAwMCZzaWc9MWVjN2UwN2U3MGU0MTA1ZWQxYzMwNjk0YTllODZjZTg253D\" style=\"float:left; height:140px; margin:50px 30px; width:139px\" \/><\/small><br \/>\n<small style=\"font-size: 16px;\"><strong>Virginie Hemmi<\/strong><br \/>\nSenior Product Manager, Smart CPQ &#8211; PROS<br \/>\nAs a Senior Product Manager, Virginie is leading the CPQ and Agreements product strategy and roadmap. With 15+ years of experience in the CPQ space, between marketing and product management functions, she brings forth value at any point of the innovation chain: from market discovery to features delivery to go-to-market activities.<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PROS discusses the central role of CPQ solutions to improve the buying and selling experience through enhanced collaboration and streamlined sales processes<\/p>\n","protected":false},"author":1,"featured_media":3586,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[103,46,177,49,179,51,86,104],"class_list":["post-3587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-webinars","tag-label-webinar","tag-language-english","tag-live-webinar","tag-product-smart-configure-price-quote","tag-region-emea","tag-topic-selling-improvement","tag-type-video","tag-type-webinar","post-type-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CPQ for Omnichannel Sales: How to Improve the Buying Experience through Better Collaboration | AI-Powered CPQ, Dynamic Pricing, &amp; 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