Product & Solution Information

PROS Cloud for B2B: Secure Cloud Solutions You Can Rely On

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8 The PROS Platform: Secure Cloud Solutions You Can Rely On Certifications and Compliance Security is central to the PROS culture. PROS is compliant with the General Data Protection Regulation (GDPR) and we annually undergo independent third-party audits for compliance with: • SSAE18 SOC 1&2 Type 2 • ISO 27001 • ISO 27018 • Cloud Security Alliance's (CSA) Cloud Control Matrix The PROS Information Security Management System is governed by a Security Council responsible for oversight and enforcement of comprehensive written security policies specifying: • Enterprise-wide security awareness training • Logical and physical security access control • Environmental and physical security Threat Protection Programs We have an established security program to protect the confidentiality and integrity of information and services from anticipated threats of unauthorized or unlawful disclosure, modification, loss, or destruction of information. Plus, PROS Security Team performs regular gap assessments and executes initiatives to cover identified gaps. Continued Enhancement PROS solutions are subject to continual development to protect and enhance your investment. Functionality patches and minor enhancements are released and applied according to a pre-defined SLA. • Vulnerability management • Incident response & disaster recovery; and more The PROS Information Security Management System was designed and implemented in alignment with the requirements of ISO 27001. It includes policies, standards, guidelines, and procedures for managing PROS information security. Security Management Program PROS Information Security Management System PROS ISMS Governance Product Security Platform Security Physical Security Risk Management Personnel Security Operations Compliance

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