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8 Manitou: Giving Sales an AI Lift Manitou builds world-leading rough-terrain forklift trucks. This global company has 17 subsidiaries doing business in more than 140 countries. CASE STUDY Challenge Manitou wanted to optimize its sales processes to overcome these challenges: • Lack of visibility into dealers' order pipelines • High error rates in quotes and orders • Frequent back and forth between sales and engineering to validate offers • Difficulty and delay with communicating product changes to the field

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