Customer
Experience &
Engagement
PROS Customer Experience & Engagement (CEE) organization is a
leading provider of enterprise support services. We partner with our
customers to deliver exceptional customer experience and customer-
centric business outcomes.
The teams that fall under the PROS CEE organization provide
the advocacy, advisory, and support services that ensure you
get value from your investment in PROS technology solutions.
CUSTOMERS CAN EXPECT A SMOOTH AND
PREDICTABLE ONBOARDING PROCESS WITH:
• Project objectives defined early on
• Change management and
adoption planned throughout
• Quick time-to-value
• Communication and clarity
consistently prioritized
• World-class service and support
unmatched by our competitors
Our success as an organization is
inextricably linked to our customers'
success – and success for our
customers means delivering valuable
business outcomes.
We have structured our customer
experience organization to nimbly deliver
on projects using our best-in-class
implementation methodology. This ensures
smoother handoffs between teams, who
are fully versed in the client's project, as
well as consistent delivery of value.
