{"id":4545,"date":"2020-06-23T18:14:43","date_gmt":"2020-06-23T18:14:43","guid":{"rendered":"https:\/\/pros.com\/learn\/case-studies-testimonials\/japan-airlines-elevates-customer-experience\/"},"modified":"2025-06-05T14:09:49","modified_gmt":"2025-06-05T14:09:49","slug":"japan-airlines-elevates-customer-experience","status":"publish","type":"post","link":"https:\/\/pros.com\/learn\/case-studies-testimonials\/japan-airlines-elevates-customer-experience\/","title":{"rendered":"Japan Airlines Elevates the Customer Experience"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/v5dqjsktm7.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_embed wistia_async_v5dqjsktm7 videoFoam=true\" style=\"height:100%;position:relative;width:100%\">\n<div class=\"wistia_swatch\" style=\"height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;\"><img decoding=\"async\" src=\"https:\/\/pros.com\/learn\/wp-content\/uploads\/2025\/06\/swatch-216\" style=\"filter:blur(5px);height:100%;object-fit:contain;width:100%;\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>Masanori Miyajima, Deputy VP of Revenue and Profit for Japan Airlines, attests that PROS provides the most robust <a href=\"https:\/\/pros.com\/products\/airline-revenue-management-software\/\" target=\"_self\">Revenue Management solution<\/a> and also satisfies the needs of customers and government regulators alike.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how Japan Airlines turns to PROS for the most robust Revenue Management solution that also satisfies the needs of customers and regulators alike.<\/p>\n","protected":false},"author":1,"featured_media":4544,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[60,102,46,100,166,171,101,86],"class_list":["post-4545","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies-testimonials","tag-industry-airlines","tag-label-customer-testimonial","tag-language-english","tag-product-airline-revenue-management","tag-topic-airline-revenue-offer-optimization","tag-type-customer-success-stories","tag-type-customer-testimonial","tag-type-video","post-type-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Japan Airlines Elevates the Customer Experience | AI-powered airline retailing and offer management platform<\/title>\n<meta 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