{"id":5719,"date":"2023-06-19T12:53:15","date_gmt":"2023-06-19T12:53:15","guid":{"rendered":"https:\/\/pros.com\/learn\/outperform-2023\/rethinking-how-engage-customers-drive-loyalty-redemption\/"},"modified":"2025-06-05T14:17:44","modified_gmt":"2025-06-05T14:17:44","slug":"rethinking-how-engage-customers-drive-loyalty-redemption","status":"publish","type":"post","link":"https:\/\/pros.com\/learn\/outperform-2023\/rethinking-how-engage-customers-drive-loyalty-redemption\/","title":{"rendered":"Re-Thinking How to Engage with Customers to Drive Loyalty Redemption"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/miplzxvuto.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_embed wistia_async_miplzxvuto videoFoam=true\" style=\"height:100%;position:relative;width:100%\">\n<div class=\"wistia_swatch\" style=\"height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;\"><img decoding=\"async\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" src=\"https:\/\/pros.com\/learn\/wp-content\/uploads\/2025\/06\/swatch-360\" style=\"filter:blur(5px); height:100%; object-fit:contain; width:100%\" \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>Airline customers changed and loyalty programs need to engage with them with more relevant offerings. By displaying fares in redemption units, airlines can maximize the exposure of their loyalty program and incentivize members to engage and redeem while also motivating new users to enroll. Airlines will discuss and share the challenges they have faced to advertise award pricing and how strategies have shifted to drive redemption.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover how airlines enhance loyalty programs with relevant offerings. Explore strategies to drive redemption and engage customers effectively.<\/p>\n","protected":false},"author":1,"featured_media":5718,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19],"tags":[92,46,118,86],"class_list":["post-5719","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outperform-2023","tag-label-outperform","tag-language-english","tag-outperform-2023","tag-type-video","post-type-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Re-Thinking How to Engage with Customers to Drive Loyalty Redemption | AI-powered airline retailing and offer management platform<\/title>\n<meta name=\"description\" content=\"Discover how airlines enhance loyalty programs with relevant offerings. 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