{"id":7532,"date":"2025-04-22T15:05:30","date_gmt":"2025-04-22T15:05:30","guid":{"rendered":"https:\/\/pros.com\/learn\/lifeatpros\/meet-the-pros-kean-mcbayne\/"},"modified":"2025-04-22T15:05:30","modified_gmt":"2025-04-22T15:05:30","slug":"meet-the-pros-kean-mcbayne","status":"publish","type":"post","link":"https:\/\/pros.com\/learn\/lifeatpros\/meet-the-pros-kean-mcbayne\/","title":{"rendered":"Meet the PROS: Kean McBayne"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/pros.com\/learn\/wp-content\/uploads\/2025\/06\/Kean_McBayne_1_luacwv-2.png\" width=\"870\" height=\"473\" alt=\"Meet the PROS: Kean McBayne, thumbnail\"><\/p>\n<p>Meet <strong>Kean McBayne<\/strong>, Infrastructure Support Engineer at PROS, and competitive cyclist!<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" style=\"float: right; width: 40%; margin-left: 20px; margin-bottom: 20px;\" src=\"https:\/\/pros.com\/learn\/wp-content\/uploads\/2025\/06\/sons_and_new_wifey_1_yevw29-1.jpg\" width=\"834\" height=\"27\" alt=\"Kean McBayne and Family, image\"><\/p>\n<p>Kean manages updates, upgrades, application deployments, and policies across both laptops and virtual machine infrastructure, working to ensure that PROS systems remain secure, up to date, and optimized for performance.<\/p>\n<p>From keeping PROS systems secure and high performing to racing through winding roads on two wheels, Kean shares what drives his passion for infrastructure excellence in our ever-changing environment.<\/p>\n<p>Let&rsquo;s get to know Kean!<\/p>\n<p><img decoding=\"async\" style=\"float: left; width: 40%; margin-right: 20px; margin-bottom: 20px;\" src=\"https:\/\/pros.com\/learn\/wp-content\/uploads\/2025\/06\/jcc_crew_1_bek2gq-1-scaled.jpg\" width=\"554\" height=\"30\" alt=\"Kean McBayne and JCC Crew, image\"><\/p>\n<h2>Tell us about your journey to PROS.<\/h2>\n<p>Before joining PROS, I spent five years at an MSP where I provided end-to-end IT support&mdash;everything from workstations to networks and servers&mdash;for small businesses. While I enjoyed the variety of challenges, I was eager to apply my skills on a larger scale. When my sister mentioned an opening at PROS that aligned perfectly with my experience, I jumped at the opportunity to expand my expertise and grow as an IT professional. My passion for technology began as a hobby when I built my first PC at 18. This hands-on experience sparked my journey into infrastructure support&mdash;now, here I am, celebrating three years in my role.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" style=\"float: right; width: 40%; margin-left: 20px; margin-bottom: 20px;\" src=\"https:\/\/pros.com\/learn\/wp-content\/uploads\/2025\/06\/me-mom-bro-sis_1_kimoyq-1-scaled.jpg\" width=\"834\" height=\"53\" alt=\"Kean McBayne and Family, image\"><\/p>\n<h2>What do you enjoy most about working at PROS?<\/h2>\n<p>I appreciate PROS&rsquo;s strong work-life balance and a culture that celebrates every team member&rsquo;s contributions. In my role, I thrive on the chance to keep learning&mdash;whether that&rsquo;s mastering a new automation tool or discovering more efficient methods to tackle challenges.<\/p>\n<h2>Tell us about a cool project you are working on.<\/h2>\n<p>I am currently working on a Windows 11 migration effort in preparation for Microsoft&rsquo;s October end-of-support deadline for Windows 10. We&rsquo;ve upgraded most laptops and are now tackling virtual machines (VMs)&mdash;which involves rebuilding select VMs from scratch and coordinating compatibility testing across teams to ensure a seamless transition.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"float: left; width: 40%; margin-right: 20px; margin-bottom: 20px;\" src=\"https:\/\/pros.com\/learn\/wp-content\/uploads\/2025\/06\/race_at_pacebend_1_f2yrrt-1.jpg\" width=\"554\" height=\"40\" alt=\"Kean McBayne biking, image\"><\/p>\n<h2>What are you a PRO at?<\/h2>\n<p>As the primary endpoint manager for our Virtual Desktop Infrastructure (VDI), I oversee software deployments and configurations across all virtual hosts to deliver a consistent user experience. My colleagues frequently seek me out for advanced VDI troubleshooting and best practices.<\/p>\n<p>While I&rsquo;m not a professional athlete, my competitive spirit shows up in other ways&mdash;I love riding and racing in local cycling circuits and teaming up with fellow PROS riders for the annual MS150, happening this year on April 26&ndash;27! At 44, I&rsquo;m proud to ride alongside&mdash;and sometimes even outpace&mdash;some of the younger riders on the circuit.<\/p>\n<h2>What&rsquo;s the best career advice you&rsquo;ve ever received?<\/h2>\n<p>Knowledge is valuable&mdash;never stop learning and growing.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pros.com\/learn\/wp-content\/uploads\/2025\/06\/mcbayne_fam_1_cse4yn-1.jpg\" width=\"870\" height=\"1757\" alt=\"McBayne Family, Image\"><\/p>\n<hr style=\"border: none; border-top: 4px dotted #000; background-color: #ffffff;\">\n<h2>Want to join our growing team?<\/h2>\n<p>Explore our Life at PROS blog to learn more about our inclusive culture and check out open roles on our <a href=\"https:\/\/pros.wd5.myworkdayjobs.com\/PROS_Careers\" target=\"_blank\" rel=\"noopener\">careers page<\/a>.<\/p>\n<p>Follow <strong>#LifeatPROS<\/strong> on LinkedIn and Instagram for more behind-the-scenes stories from the bright minds powering PROS around the globe.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Meet Kean McBayne, Infrastructure Support Engineer at PROS, and competitive cyclist!<\/p>\n","protected":false},"author":1,"featured_media":7531,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[151],"tags":[97,47,46],"class_list":["post-7532","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifeatpros","tag-algolia-no-index","tag-label-blog-post","tag-language-english","post-type-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Meet the PROS: Kean McBayne | AI-powered airline retailing and offer management platform<\/title>\n<meta name=\"description\" content=\"Meet Kean McBayne, Infrastructure Support Engineer at PROS, and competitive cyclist!\" \/>\n<meta name=\"robots\" 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