{"id":7972,"date":"2025-06-09T20:49:47","date_gmt":"2025-06-09T20:49:47","guid":{"rendered":"https:\/\/pros.com\/learn\/lifeatpros\/meet-the-pros-brooke-mellish\/"},"modified":"2025-06-19T09:10:44","modified_gmt":"2025-06-19T09:10:44","slug":"meet-the-pros-brooke-mellish","status":"publish","type":"post","link":"https:\/\/pros.com\/learn\/lifeatpros\/meet-the-pros-brooke-mellish\/","title":{"rendered":"Meet the PROS: Brooke Mellish"},"content":{"rendered":"
<\/div>

\"Meet<\/p>\n

Meet Brooke Mellish, User Experience Design Manager, and professional pasta and pizzamaker! \ud83c\udf5d\ud83c\udf55<\/p>\n

\"Brooke<\/p>\n

Based in Miami, Brooke leads the UX Design team responsible for creating intuitive, user-friendly experiences across PROS\u2019 Offer Marketing products. She collaborates closely with cross-functional teams to design for both airline marketers and travelers\u2014balancing business needs with seamless user journeys. Her work is rooted in UX best practices, research, and a passion for continuous improvement and innovation.<\/p>\n

Let’s get to know Brooke!<\/p>\n

Tell us about your journey to PROS.<\/h2>\n

Before joining PROS, I worked in children\u2019s activewear licensing, designing for brands like Nike, the NFL and Reebok. I was always fascinated by the intersection of digital and physical products, and during COVID, I decided to pivot from Fashion Design to UX Design. It was a big leap, but I\u2019m so glad I bet on myself. It paid off!<\/p>\n

I joined PROS through the EveryMundo acquisition in 2021. It\u2019s been such a rewarding journey going from a small UX team to collaborating with an experienced group of designers and researchers. I love the diversity of products we work on, and it\u2019s an inspiring time to be here. AI isn\u2019t just enhancing how we work; it\u2019s redefining what\u2019s possible for the future of personalized, user-centered design.<\/p>\n

What do you enjoy most about working at PROS?<\/h2>\n

I love my work. Being part of a team that tackles complex challenges and values continuous learning is so important to me. Our leaders lead with empathy and transparency, and we\u2019re encouraged to innovate and evolve constantly.<\/p>\n

\"Brooke<\/p>\n

As a manager, one of the most fulfilling parts of my role is watching my team grow\u2014seeing them step into leadership, sharpen their skills, and build confidence. Every day, I learn something new about how to be a better designer and a better leader.<\/p>\n

Tell us about a cool project you are working on.<\/h2>\n

I\u2019m really excited about the AI Agents we\u2019ve built across the PROS Platform. Hearing customer feedback at Outperform 2025 was a great experience, and I\u2019m looking forward to turning those insights into meaningful design enhancements.<\/p>\n

Beyond AI, I\u2019m also excited about how we\u2019re incorporating illustrations into our products. Little touches like how a welcome screen looks or how we handle an empty dashboard can seem minor, but they\u2019re powerful moments to build trust and create delight for our users.<\/p>\n

\"Brooke<\/p>\n

What do you do outside of work to recharge?<\/h2>\n

Traveling and experiencing new cultures is one of my favorite ways to reset. I try to fully disconnect on vacation so I can return reenergized. When I\u2019m home in Miami, I love hosting dinner parties with friends or staying active with pilates, tennis, padel or long walks.<\/p>\n

What are you a PRO at?<\/h2>\n

In my personal life, I’m a PRO at cooking! I love experimenting in the kitchen! Homemade pasta and pizza nights are always a hit with our friends.<\/p>\n

At PROS, I\u2019m often the go-to for bridging communication gaps, advocating for users and improving collaboration across teams. I\u2019m passionate about creating better product experiences and helping teams align and move forward. When building digital products, it\u2019s easy to get stuck perfecting the details. I encourage our teams to get early feedback by putting designs in front of users sooner, then iterate from there.<\/p>\n

\"Brooke<\/p>\n

How has mentorship influenced your career? How have programs like CareerCompass at PROS impacted you?<\/h2>\n

Mentorship has been instrumental in my career growth and is a powerful way to build meaningful relationships. Throughout my career I\u2019ve prioritized relationship building to find common ground, foster empathy, and learn from others. We\u2019re so fortunate at PROS to have programs like CareerCompass that make it easy to connect with mentors across the organization. Through the program, I was paired with an incredible mentor who offered fresh perspectives and invaluable guidance. They helped me better understand what it means to be a people leader at PROS, sharing proven strategies for career planning and navigating crucial conversations. In a global company, it can be difficult to organically connect with people outside of your day-to-day role, making CareerCompass a great way to expand your network and gain expert advice.<\/p>\n

What\u2019s the best career advice you\u2019ve ever received?<\/h2>\n

I recently heard a quote from a Harvard Business School professor: \u201cThere\u2019s the saying of dress for the job that you want. But it\u2019s more than dress, you need to behave like the job that you want.\u201d<\/p>\n

Early in your career, it\u2019s easy to focus only on what\u2019s in front of you. But real growth comes when you take initiative and go beyond what\u2019s expected. If you consistently operate at the next level, you won\u2019t need to convince anyone you\u2019re ready\u2014you\u2019ll already be showing them.<\/p>\n

\n

Want to join our growing team?<\/h2>\n

Explore our Life at PROS blog to learn more about our inclusive culture and check out open roles on our careers page<\/a>.<\/p>\n

Follow #LifeatPROS<\/strong> on LinkedIn and Instagram for more behind-the-scenes stories from the bright minds powering PROS around the globe.<\/p>\n","protected":false},"excerpt":{"rendered":"

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