Issue link: https://pros.com/learn/i/1125868
9 Solution Manitou launched PROS Smart Configure Price Quote for its field sales, dealers, and order administration, who use it to better manage the sales process. Manitou's reps use the solution to interact with their indirect dealer network and capture accurate opportunity and order statistics coming from the channel. Rather than using the old paper catalog, dealers now have online access to the entire Manitou catalog to research and download technical product information, configure products, obtain dealer-negotiated purchase prices, and place orders that are 100% accurate. PROS Smart Configure Price Quote is integrated with other Manitou information systems to provide dealers with self-service access to order status and account balances. Manitou's sales teams across the globe use PROS Smart Configure Price Quote to take orders for configurable products. Seamless integration with Manitou's ERP system eliminates errors and reduces order-to- production cycle times, as PROS Smart Configure Price Quote takes each customized order and automatically generates accurate bills-of-materials, routings, and technical data sheets. Results • Less catalog grunt work: By replacing the bulky and time-consuming paper catalog with an always-current online catalog, salespeople can now take orders without technical assistance. • Automated sales recommendations: With automatic upselling and cross-selling options delivered to dealer sales reps, the average revenue of each order has increased. • Faster review and order processing: Average time to configure and place an order has decreased from 30 days to 1 day. • Automated dealer order system: More than 70% of dealer orders are now entered through the online dealer portal embedded with PROS Smart Configure Price Quote. • Lower cost-per-sale: By virtually eliminating manual order processing, sales costs have been significantly reduced and company revenue has increased.