Analyst Reports

Price Optimization’s Role in Business Growth & Customer Experience

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HOW AI PRICE OPTIMIZATION CAN PLAY A SIGNIFICANT ROLE IN BOTH BUSINESS GROWTH AND CUSTOMER EXPERIENCE 5 We were drawn to the PROS Platform because we understand the problems B2B consumers face with their omnichannel commerce strategies and the importance of delivering unparalleled customer experiences. The PROS Platform brings fully integrated capabilities and has the power to improve product and pricing strategies that drive a better customer experience and better business outcomes overall for B2B buyers. Following are some key features that we think are important. Easily connects with existing systems. One of the greatest challenges of pricing correctly is disparate touchpoints, systems, and data that exist throughout the company and a myriad of business channels themselves. PROS can serve as a centralized platform for all customer touchpoints and software solutions, including eCommerce, direct sales, indirect sales, vendor partners, and distributors, as well as eCommerce platforms, CRMs, ERPs, and even homegrown systems. Benefits of the PROS Platform

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