Case Studies

This telecommunications company reduced product launch time by 75% with PROS Smart CPQ

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BEFORE WITH PROS OUTCOME PROS Smart Configure Price Quote (CPQ) provided the company with: • A single, centralized quoting platform supporting 2,000 concurrent users across eCommerce, retail, and call center channels • A unified ordering and billing system that allows for multicurrency support This telecommunications company needed to modernize and unify its quoting and selling systems for 3 primary reasons: • The provider struggled to quickly respond to competitors' offerings directed at its existing customer base. • New product launches were stalled because they relied on IT to be introduced into provider's catalog and tool set. • Customers experienced inconsistency in product offers between channels. This telecommunications company reduced product launch time by 75% with PROS Smart CPQ Company description: International telecommunications company Website: Headquarters: Number of employees: 5,000 - 10,000 Founded: Industry : Hi - tech Hardware & Software Revenue: €10 - 15 billion 75% reduced product launch time The telecommunications company's product launch time was reduced from 8 - 24 weeks to 2 - 8 weeks. Support for 2,000 concurrent internal users PROS provided the reliable platform the company needed for its eCommerce, retail, and call center channels to meet performance targets. Reduced maintenance The company now spends less time and money maintaining and updating its catalog of 166,000 configurable software objects for 250 price plans. PRO S SM A RT C PQ

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