BEFORE WITH PROS OUTCOME
PROS Smart Configure Price Quote (CPQ)
provided the company with:
• A single, centralized quoting platform
supporting 2,000 concurrent users across
eCommerce, retail, and call center channels
• A unified ordering and billing system that
allows for multicurrency support
This telecommunications company needed
to modernize and unify its quoting and
selling systems for 3 primary reasons:
• The provider struggled to quickly respond
to competitors' offerings directed at its
existing customer base.
• New product launches were stalled
because they relied on IT to be introduced
into provider's catalog and tool set.
• Customers experienced inconsistency in
product offers between channels.
This telecommunications company
reduced product launch time by
75% with PROS Smart CPQ
Company description:
International
telecommunications company
Website:
Headquarters:
Number of employees:
5,000 - 10,000
Founded:
Industry :
Hi - tech Hardware & Software
Revenue: €10 - 15 billion
75% reduced product launch time
The telecommunications company's product
launch time was reduced from 8 - 24 weeks
to 2 - 8 weeks.
Support for 2,000 concurrent internal users
PROS provided the reliable platform the
company needed for its eCommerce, retail, and
call center channels to meet performance targets.
Reduced maintenance
The company now spends less time
and money maintaining and
updating its catalog of 166,000
configurable software objects
for 250 price plans.
PRO S SM A RT C PQ