Before With PROS Outcome
A i- po w e re d P ricin g by P ROS A i- po w e re d Qu o tin g by P ROS
AI-powered Pricing and Quoting by PROS
allowed the company to:
• Eliminate manual pricing and selling
processes and have a better handle on
dairy price volatility with automation and
real-time commodities data integration.
• Accomodate customers with faster quote
turnaround times, quicker response times,
and predictive product and channel mix
recommendations .
• Optimize their planning with better
logistic and inventory data and analysis.
This global dairy co-op's legacy system and
manual pricing and selling methods were
slowing it down.
• Account managers were using spreadsheets
and other manual methods to supply prices
to customers and conduct sales for the
volatile and dynamic dairy market, causing
margin leakage.
• The company's methods were slowing down
customer response times and making high
levels of customer service difficult to achieve,
reducing their competitive edge.
• The manual processes were also time-
consuming and error-prone and limited the
effectiven ess of overall operations.
From farm to table: how Fonterra optimizes
with PROS
Faster pricing structure changes
The dairy exporter can now make pricing
changes in days or weeks, reducing their costs.
Faster quoting
Spot quotes and agreements generated
by AI-powered Quoting by PROS have
sped up sales' quoting process.
Better customer retention
Faster response times have
reduced customer churn.
Company description:
Global dairy nutrition co-op
Website:
www.fonterra.com
Headquarters:
Auckland, New Zealand
Number of employees:
19,600
Founded: 2001
Industry:
Food & Consumables
Revenue:
NZ $22 billion
