PROS Best-kept Secret Success Stories: Food & Consumables
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Introduction Company #1 Company #3 Company #2
"Working with PROS has been really, really
easy. And the people are engaging and
very, very knowledgeable, and they've
added a lot of assistance to us as we've
gone through the journey of implementing
their software."
—Alyson Threadgold, General Manager of Process &
Systems for Fonterra
READ THE FULL STORY
Pricing changes used to
take longer than a nicely
aged cheddar.
Now they take less
time than it takes
to get our milk from
farm to table!
Company #3:
Fonterra
Description: International dairy cooperative
Revenue: NZ $22 billion
Reason for using PROS: This global dairy co-op's legacy system and
manual pricing and selling methods had been slowing it down. At one
point, account managers were 100% reliant on spreadsheets and other manual
methods to supply prices to customers and conduct sales for the volatile and
dynamic dairy market, which was time-consuming and causing margin leakage.
• Their quotes lacked profitable pricing recommendations and led to
inconsistent selling.
• The company's methods were slowing down customer response times and
making high levels of customer service difficult to achieve, reducing their
competitive edge.
Solution: The partnership began in 2015, when Fonterra implemented
today's equivalent of AI-powered Quoting and Pricing by PROS.
Ever since, the dairy co-op has been working with PROS to attain a single,
all-encompassing pricing and selling solution that offers pricing guidance,
automation, integrated real-time commodity market data, and accurate
price guidance.
Today, Fonterra is working with PROS to fine-tune their pricing and quoting
processes and remove all traces of their legacy SAP system.
Benefits:
1. Better pricing and selling mechanisms have helped Fonterra increase revenue.
2. The ability to integrate real-time commodity data into quotes has improved
margins.
3. Efficiency delivered by the new system has helped the company gain more
market share and increase customer lifetime value.
I MUST find out who's responsible for this!
