Meet the PROS: Stoyan Dimov

From Customer Product Support to Senior Implementation Consultant, meet Stoyan, Senior Implementation Consultant, Professional Services Travel, at PROS. Stoyan has been with PROS for nearly 8 years and wears many hats in his role which brings new challenges and rewards every day. Fun fact – Stoyan was a semiprofessional break dancer for 18 years as a side activity.

Let’s get to know Stoyan!

What inspired you to pursue a career in tech and/or join PROS?

Before joining PROS, I worked in the travel industry for almost 10 years. In many previous roles, I worked with travel technology. I used to be a proficient user of travel software intended for business needs in the hospitality and airline industry. I also promoted travel software to travel agents. While working at Bulgaria Air, I was exposed to the full chain of airline processes and how technology supported them throughout. I became very curious about how things work on the back end. All these experiences have driven my interest in the travel tech ecosystem over the past 10 years. Working for Vayant, and later PROS, has allowed me to continue this journey of learning that I love while growing my tech skills.

What do you enjoy most about working at PROS?

On the Dynamic Offers team, as Implementation Consultants (ICs), we take on many functions–Project Manager (PM), IC, Trainer and Business Consultant. We manage projects through the PM process, train customers on PROS product capabilities and recommend how to best use them to address their business needs, configure and test, and provide advice on industry data feed updates. We work as a connector between the customer and the Product team to communicate new feature requests and capture valuable customer use cases which support the development of new product features and product enhancements. Sometimes we even participate in the process of building a new product. All these duties make our role uniquely challenging and rewarding, which is the main reason why I enjoy my job at PROS. I also enjoy the exposure to customers—the ability to communicate with them and learn about their real business cases and needs.

What do you enjoy doing outside of work that brings you joy and inspiration?

Nowadays I mostly enjoy traveling, listening to good music (jazz is a favorite) and spending time with family. A good book occasionally or even a wild party occasionally.

What are you a PRO at?

Being optimistic in difficult situations, although I might delude you, this is indeed the case if you do not know me. I’m also a good team player.

What’s your favorite place to visit and why is it special?

My hometown Stara Zagora – it always gives me a special feeling when I go back which I really enjoy.

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Learn more about our inclusive PROS culture on our Careers page and become a part of our growing team by applying to our open roles. Follow #lifeatPROS on LinkedIn and Instagram for more stories from the bright minds powering PROS around the globe.