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3. And afterwards?
As stated in the introduction, both Settle and Deliver
are not yet at the maturity of Offer and Order. They
are being worked on by airlines, the IATA consortium
and vendors alike, and the process for moving to
design in both areas should be similar..
First it is essential to collect the requirements of the
airlines, and the expectations and inputs from the
involved parties and stakeholders, these being
accounting system providers, DCS providers and
ground handlers. Once the requirements have been
collected, a review of the current processes,
systems, interfaces and data is required – what shall
be carried forward, what should be reengineered
(and hopefully simplified) and which processes or
interfaces are no longer required. At that stage,
typically the system providers will do some work
related to system design while the airlines and
business users (e.g., ground handlers) will refine the
processes. All of this allows the industry to start
identifying if new standards are needed, or existing
ones require modification. This would conclude the
design stage at an industry level and allow airlines
and other stakeholders to start their specific and
more detailed design.
