Die Entwicklung der Präferenzen von B2B-Kunden im Jahr 2021

B3B consumer preferences have changed forever. 2020 has been one for the record books with the global pandemic radically shifting the way buyers and sellers engage, maybe forever. Buyers had already begun showing a preference for digital channels, but the enforcement of global lockdowns procedures has only accelerated this trend. In fact, McKinsey reported that […]

Kluge Berater und agile Denker: Vorhersagen für die neue Ära des B2B-Verkaufs

Consumers have always wanted more control over the sales process, and in the B2B world, it is no different. In 2021 and beyond, self-service will become much more mainstream as organizations make the leap to digital selling to survive the impact of COVID-19. Geoff Webb, vice president of products, PROS, believes salespeople will need to […]

Die Zukunft der künstlichen Intelligenz in Unternehmen und was 2021 zu erwarten ist

As digitization in our world accelerates dramatically, organizations are moving faster than ever before to rework business processes. A growing priority for business leaders is determining how to best utilize AI to increase the efficiency of those processes and drive maximal value for their organizations. However, it’s important to note that implementing AI is not […]

PROS Appoints Martin Simoncic as Chief Customer Officer

Seasoned leader to further Customer Experience foundation; role will laser focus on solution and platform adoption at scale to further company’s aggressive growth plan HOUSTON, January 6, 2021 – PROS® (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, today announced that Martin Simoncic, a seasoned leader with deep expertise […]

Die neue "Selbstbedienungs"-Ära: Wohin sich der B2B-Vertrieb im Jahr 2021 entwickelt

To survive the impact of COVID-19, B2B organizations must make a successful leap to self-service ecommerce that wins over customers as loyal online buyers, John Bruno of PROS writes. We all know the agony of searching for something online that you just can’t find. The frustration of navigating a poorly-designed website, no one to call […]

Zu vermeidende Fallstricke beim Einsatz von KI-basierten Tools

AI is likely at the heart of your strategy for digital transformation. It can deliver fresh insights based on customer data and a competitive advantage more quickly than any other single set of technologies. But as you plan to employ AI-based tools, make sure to watch out for key pitfalls before jumping right in. Take […]

Was sollten Reisende im Jahr 2021 erwarten? Das sagen Experten voraus

There’s only one thing that travelers should expect in 2021 with any certainty: It’s uncertainty. … Everything’s squeaky clean. Travelers wouldn’t have it any other way, says Mike Slone, a vice president for travel retail at PROS, a Houston software company. “Expect the perceived value of cleanliness to continue,” he says. “Even though there may […]