PROS Resources

Partner with Confidence

Table of Contents

To ensure you receive exceptional experience and business outcomes from Day 1, the PROS Customer Experience & Engagement (CEE) team provides you personal service and support unmatched by our competitors.

PROS innovative focus on the customer journey ensures we deliver on the value promised at purchase. Your customer journey with PROS begins with the onboarding process. Onboarding is a critical step towards delivering on the agreed upon business outcomes. Our goal is to build a solid foundation as a springboard for future interactions throughout your journey with us. Our commitment to customers does not end after implementation. Driving adoption is another important component for achieving promised value. Partnering with PROS means that we remain committed to your success beyond the implementation of your project. We continue to engage with you as your business needs evolve, striving for true value delivery and an outstanding experience.

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Customer Perspectives: The Power to Outperform

Discover how PROS customers across industries are connecting, innovating, and outperforming together.

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Managing Tariff Complexity with PROS Price Optimization and Management

See how Essendant, SP Richards, and Direct Supply are using PROS to manage inflation and tariff complexity faster, smarter, and with greater control.

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Voices of Innovation: Customer Perspectives on AI

Hear how PROS customers embrace AI to innovate, simplify, and deliver value faster than ever.

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2025 PROS Customer Outperformer Award Winners

See how 2025 PROS Customer Outperformer Award winners are turning innovation into real results.

Case Studies & Testimonials

From Leg-Based to Leading Edge: SriLankan Airlines Elevates Revenue Strategy with PROS RMA

See how PROS RMA is powering O&D forecasting and smarter revenue decisions at SriLankan Airlines.

Case Studies & Testimonials

How GOL Airlines Boosted Organic Traffic by 500% with PROS airTRFX

See how GOL Airlines boosted organic traffic by 500% and campaign revenue by 230% with PROS airTRFX.

Case Studies & Testimonials