From Spreadsheets to Strategy: How PROS Helped Essendant Unlock Margin Growth

With over 50,000 SKUs and 15,000 customers across 30 distribution centers, Essendant operates at massive scale, and pricing complexity comes with the territory. Traditional spreadsheets and static systems couldn’t keep pace. That’s when Essendant turned to PROS.

In this customer spotlight, Genaro Hernandez, Senior Pricing Manager at Essendant, shares how a 15-year partnership with PROS has enabled the company to evolve and thrive. From executing a seamless SaaS migration to weathering inflation and tariffs, PROS Price Optimization and Management has been critical to Essendant’s ability to move faster, price smarter, and grow margins, especially during times of disruption.

Video Highlights

  • 0:27 – What business challenge led Essendant to seek out a solution like PROS?
  • 0:58 – As a long-time PROS customer, how was the experience of moving from an on-prem solution to SaaS? How did Pros support Essedant through that transition?
  • 2:06 – What measurable results have you seen over the years, especially after the SaaS transition?
  • 3:26 – What role has PROS played in helping Essendant manage pricing complexity during a time of economic uncertainty and tariffs?
  • 4:38 – What’s next with Essendant’s partnership with PROS?

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