User-generated Reviews Position PROS as High Performer with 91% Overall Satisfaction Score, Outranking 85 Other Vendors
HOUSTON, July 30, 2019 – PROS® (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, today announced it has been ranked number one for its pricing software by G2 (formerly G2 Crowd), a trusted peer-to-peer business solutions platform. User-generated reviews scored PROS pricing software highest in “Ease of Use” (92%), “Meets Requirements (94%) and “Quality of Support” (92%) categories, positioning PROS in the top quadrant for both overall satisfaction and market presence.
G2 scores products and vendors based on reviews gathered from the user community, as well as data aggregated from online sources and social networks. A unique algorithm is then applied to the data to calculate customer satisfaction and market presence scores in real time. The result is an unbiased view of pricing software by real, verified users in an easy-to-view grid.
“The G2 review platform is comprised of more than 800,000 user reviews read by more than 3 million buyers each month,” said G2 Crowd Chief Executive Officer Godard Abel. “Satisfaction scores streamline the buying process so software buyers can quickly identify the best products based on the experiences of their peers.”
Users in the G2 Summer 2019 Grid Report give strong reviews for PROS AI-powered pricing software, including comments about how it enhances the customer buying experience by streamlining purchase processes to deliver personalized pricing quickly and accurately. By optimizing the digital selling and buying experience, B2B organizations are more likely to gain a competitive edge while benefiting from the cost efficiencies of digital channels and the revenue expansion that results in satisfied customers, as outlined in this recent survey.
“It’s an honor to be recognized on the G2 Summer 2019 Grid Report,” said PROS Director of Solution Strategy Valerie Howard. “We value client feedback and appreciate the transparency the G2 platform provides for our clients, prospective clients and to the teams at PROS. This consistent feedback loop better positions us to cultivate solutions that help our clients reach their full revenue potential and outperform within their given industries.”
To learn more, visit www.pros.com.
PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.
This press release contains forward-looking statements, including statements about the functionality and benefits of AI-powered solutions to organizations generally as well as the functionality and benefits of PROS software products. The forward-looking statements contained in this press release are based upon PROS historical experience with AI-powered solutions and its current expectations of the benefits of AI-powered solutions for organizations that implement and utilize such software. Factors that could cause actual results to differ materially from those described herein include the addressability of an organization’s AI-powered solution needs, the risks associated with PROS developing and enhancing products with the functionality necessary to deliver the stated results and the risks associated with the complex implementation and maintenance of AI-powered solutions such as PROS software products. Additional information relating to the uncertainty affecting the PROS business is contained in PROS filings with the Securities and Exchange Commission. These forward-looking statements represent PROS expectations as of the date of this press release. Subsequent events may cause these expectations to change, and PROS disclaims any obligations to update or alter these forward-looking statements in the future whether as a result of new information, future events or otherwise.