Enables customers to fully embrace the power of eCommerce; company to showcase solutions at Outperform 2018
HOUSTON, May 16, 2018 – PROS® (NYSE: PRO), a cloud software company powering the shift to modern commerce, today announced that it has extended the capabilities of its solutions, enabling companies to fully embrace the transformative power of eCommerce. Powered by artificial intelligence and machine learning, PROS solutions can now enhance a company’s ability to support an eCommerce channel alongside traditional direct selling and partner channels. With these new capabilities, organizations can easily scale to meet the high-performance and high-availability demands of eCommerce, while delivering personalized product recommendations and real-time pricing for even the most complex business environments.
The company will showcase its expanded eCommerce solutions at its Outperform 2018 conference in Houston, which begins today.
In the digital economy, buyers are turning to self-service channels to purchase products. Forrester estimates that in 2017 more than 10 percent of B2B sales took place online, with predictions that B2B eCommerce will reach $1.2 trillion in the next four years.
Ultimately, customers make purchasing decisions based on the speed and personalization of their online experiences. They also expect consistency and pricing transparency to extend across all channels and touchpoints. To support this radical shift, organizations are looking to enhance their eCommerce platforms to ensure they deliver world-class customer experiences.
“Companies are looking to deepen their relationships with customers, and successful organizations must be able to anticipate the additional capabilities their customers want, delivered with straightforward, personalized recommendations,” said PROS President and CEO Andres Reiner. “eCommerce requires companies to deliver high-availability performance accompanied with dynamic pricing for each quote. At Outperform 2018, customers, prospects and partners will be able to preview firsthand our eCommerce capabilities, including our real-time dynamic pricing.”
PROS Enables eCommerce Transformations
PROS empowers companies to realize the full potential of their eCommerce strategy, by enabling them to consistently deliver personalized experiences with the channel fluidity that’s required in the digital era. On-demand prices are calculated in real-time, incorporating the latest market conditions. Enterprises are able to manage products, bundles and offers across all of their channels with equal ease from one centralized location:
- Real-time dynamic pricing optimized for every buying interaction: Maintaining competitive pricing is the top concern for businesses enabling eCommerce channels. Rather than relying on static lists, PROS provides the ability to support millions of price quotes daily in real time, with sub-second response times.
- Personalized storefronts replace generic eCommerce web pages: Companies can no longer rely on non-descript, generic eCommerce sites to meet their customers’ buying requirements. Instead, they must offer up highly personalized, tailored buying experiences. PROS solutions proactively provide customers with tailored product recommendations based on their personal preferences.
- Guided selling helps buyers find products: Customers quickly lose patience if they experience difficulties or roadblocks in the search for what they want. PROS eCommerce solutions help buyers find what they’re looking for quickly and easily, as they navigate the eCommerce site.
- Configuration capabilities help buyers configure complex products: Customers aren’t always aware that some products must be configured, nor do they understand how to configure a complex product. The PROS configurator walks customers through precise steps for the customized product to ensure the accuracy of the order, which helps to eliminate returns and restocking expenses.
- Prices are optimized for every buyer: In the digital era, customers want tailored offers that consider their unique needs and buying behaviors, and personalized pricing plays a key role. Online accessibility has increased price transparency, making it more critical than ever that the pricing delivered must be competitive and optimized for every unique situation.
- Cross-sell recommendations are personalized for every buyer: Powerful machine learning-based artificial intelligence presents precisely what customers need to deepen engagement and improve the buying experience. By developing tailored recommendations, companies increase the likelihood of expanding their selling engagements with customers and increase their willingness to buy. According to Gartner, by 2020 companies that are digitally trustworthy will generate 20 percent more online profit than those that are not.
Integration with Leading eCommerce Providers
As companies look to augment the capabilities of their eCommerce platforms, PROS enables customers to integrate its solutions with today’s most popular eCommerce platforms. PROS solutions power the intelligence, personalization, high-performance and complexity required to support eCommerce channels, with integrations for the leading eCommerce platforms, including Salesforce CloudCraze et SAP® Hybris®. The company plans to announce additional out-of-the box integrations with other platforms in the coming months.
À propos de PROS
PROS Holdings, Inc. (NYSE : PRO) est une société de logiciels en nuage qui favorise le passage au commerce moderne en aidant les entreprises à créer des expériences d'achat personnalisées et sans friction pour leurs clients. Alimentées par la science de la tarification dynamique et l'apprentissage automatique, les solutions de PROS permettent aux entreprises de fixer les prix, de configurer et de vendre leurs produits et services dans un environnement omnicanal avec rapidité, précision et cohérence. Nos clients, qui sont des leaders sur leurs marchés, bénéficient de décennies d'expertise en science des données infusées dans nos solutions sectorielles. Pour en savoir plus, visitez pros.com.
Déclarations prospectives
Ce communiqué de presse contient des énoncés prospectifs, y compris des énoncés sur la fonctionnalité et les avantages des logiciels de recettes, de réalisation des bénéfices et de commerce moderne pour les organisations en général, ainsi que sur la fonctionnalité et les avantages des produits logiciels de PROS. Les déclarations prospectives contenues dans ce communiqué de presse sont basées sur l'expérience historique de PROS en matière de revenus, de réalisation des bénéfices et de logiciels de commerce moderne, ainsi que sur ses attentes actuelles concernant les avantages des logiciels de revenus, de réalisation des bénéfices et de commerce moderne pour les organisations qui mettent en œuvre et utilisent ces logiciels. Parmi les facteurs susceptibles d'entraîner une différence matérielle entre les résultats réels et ceux décrits dans le présent document, citons la possibilité de répondre aux besoins d'une organisation en matière de revenus, de réalisation des bénéfices et de logiciels de commerce moderne, les risques associés au développement et à l'amélioration par PROS de produits dotés des fonctionnalités nécessaires pour obtenir les résultats escomptés, ainsi que les risques associés à la mise en œuvre et à la maintenance complexes de logiciels de revenus, de réalisation des bénéfices et de commerce moderne, tels que les produits logiciels de PROS. Les documents déposés par PROS auprès de la Securities and Exchange Commission contiennent des informations supplémentaires sur les incertitudes qui pèsent sur les activités de PROS. Ces déclarations prospectives représentent les attentes de PROS à la date du présent communiqué de presse. Des événements ultérieurs peuvent modifier ces attentes, et PROS décline toute obligation de mettre à jour ou de modifier ces déclarations prévisionnelles à l'avenir, que ce soit à la suite de nouvelles informations, d'événements futurs ou autres.