ZDNet: And the winners of the 2015 CRM Watchlist are…
January 19, 2015-
By Paul Greenberg
The season is upon us.
This year, 142 companies (out of 153 registrations) submitted their questionnaires. I have to say that there were some surprises, both good and bad. Winners that lost, winners that became honorable mentions, honorable mentions that won, new winners, elites that won but dropped from the elite category — the shift was significant, more so than in years past. There were fewer winners and elites than ever, and more honorable mentions than ever, too.
Really, finally, the winners
Lifetime achievement award:
(Thank you Esteban Kolsky and Brent Leary for helping me with this one)
Vendors (in alphabetical order)
Elite:
1. Microsoft
2. PROS
Winners:
1. Adobe
2. Blackbaud
4. Coveo
5. Gigya
6. Infusionsoft
7. InsideView
8. Lithium
9. Medallia
10. NetSuite
11. NICE
12. Oracle
13. Outmarket
14. Pitney Bowes
15. SAP
16. SAS
17. Thunderhead
18. Totango
19. Verint
20. Xactly
Honorable mentions:
1. Act-On
2. Five9
3. Freshdesk
4. Hubspot
5. Infer
6. Infor
7. Jive
8. Moxie
9. SAVO
10. SugarCRM
11. Vlocity
Consulting groups/systems integrators (in alphabetical order)
Elite:
1. Ernst and Young Advisory – highest score
Winners:
1. Accenture
Honorable mention:
1. ITC Infotech
Companies to watch/Rookies of the year (tie):
1. Vlocity (also received honorable mention)
2. Kitewheel
That’s it for now. Congratulations to all the winners of the CRM Watchlist 2015. Watch for the first reviews in about two weeks.