Using AI to Build a More Resilient Economy in the Face of COVID-19
Michael Wu,
The disruption caused by the COVID-19 pandemic is being felt by all industries. Many of which are on the verge of shutting down simply due to the fact that people can no longer carry out work with so many functions still relying on human interaction. However, the strength of the economy hinges tightly on our ability to continue doing work and being productive despite the circumstances.
Building a More Resilient Workforce
Many software and tech industries are able to set up virtual workforces remotely and remain productive, but for many, a part of their job is still disrupted. Can artificial intelligence (AI) help to make the workforce more resilient in times of a global pandemic?
Once work is virtualised, it can be digitised, tracked, turned into data and used to train an AI system to mimic how we work. This will start with the most repeatable tasks, but AI will eventually automate some creative activity also. But, before this can happen, more of the physical work must be shifted into digital work so it can be easily tracked and turned into training data. How we work with AI subsequently will evolve in three phases.