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Archives: News

All Nippon Airways Advances Digital Transformation Strategy with PROS

Japanese carrier transitions to AI-powered SaaS-based revenue management solution to drive recovery and establish foundation for future growth HOUSTON, October 6, 2020 – PROS® (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, today announced All Nippon Airways (ANA) has selected and implemented SaaS-based PROS Revenue Management Essentials (RM Essentials) […]

4 Ways that AI is Improving the Customer Experience

As one of the leading trends in technology, Artificial Intelligence (AI) continues to gain in popularity for marketers and sales professionals, and has grown to be an essential tool for brands that wish to provide a hyper-personalized, exceptional customer experience. The availability of AI-enhanced customer relationship management (CRM) and customer data platform (CDP) software has […]

PROS Awarded Houston Business Journal 2020 Innovation Award

More than three decades of deep-science fuels foundation to help B2B companies compete and win in today’s digital market HOUSTON, September 30, 2020 – PROS® (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, today announced that it has been named a winner of the Houston Business Journal’s second-annual Innovation […]

PROS Delivers Enhanced Pricing Agility for CPQ to Further Power Digital Sales

PROS Smart CPQ Agreements Mass Price Change streamlines agreement price changes and increases internal collaboration to drive a better customer experience in post-COVID era HOUSTON, September 29, 2020 – PROS® (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, today announced availability of Agreements Mass Price Change for its award-winning […]

E-Commerce is a Must for Business Prosperity

When Australia’s public sector and industry leaders reflect on 2020, what are the biggest lessons they will consider in their strategic planning and decision-making processes for the future? After the events of this year, I have no doubt that the theme of digital transformation will be at the top of the list. Whether it’s strengthening […]

Putting Customer Experience at the Forefront of Retail’s Digital Transformation

The world has changed drastically in the last few months thanks to COVID-19, and the retail industry is no exception. In the B-to-B world, traditional modes of face-to-face selling have become impossible, and now it’s likely that much of what has changed for B-to-B sellers will never be quite the same. For many businesses around […]

You Can’t Automate a Relationship

Lately, I’ve been asked a lot about digital customer support. In the era of COVID-19, companies have had to make major changes in the way they connect and communicate with their customers, especially when it comes to their support. … I had a chance to interview Geoff Webb from PROS, a company that specializes in […]

PROS Unveils Outperform 2020 ‘The Future is Digital’ Agenda

Global experience provides attendees with customer testimonials, actionable insights, and proven AI-based solutions to power the shift to digital selling HOUSTON, September 17, 2020 – PROS® (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, today announced details for its annual conference, Outperform 2020. The two-day virtual event is scheduled […]

COVID-Affected UK Businesses Turn to Digital Selling

While ‘digital commerce’ isn’t a new concept, the pandemic created an explosion of online buying. As lockdowns commenced, many businesses were forced to make their entire workforce remote, and the way sellers interacted with buyers changed dramatically. So much so that businesses that aren’t able to quickly adjust for this shifting buying behaviour will struggle […]