TAKE FL(AI)GHT: A Journey Toward a Customer-Centric Airline Retail

  • Created: June 8, 2023
  • - Updated: June 2, 2026
PROS Inc.

PROS is a dedicated travel technology company helping airlines outperform with AI-driven retailing and offer management that delivers customer-centric experiences and maximizes revenue performance.

AI is transforming everything we do. No one can escape its power and impact.

This session will take you on a journey of discovery and explore how AI is going to transform the airline industry. By forecasting aggregate demand trends, optimizing pricing and inventories, and delivering demand-aligned offers, airlines can enhance customer experience while improving revenue. The session will explore the building blocks of an AI-augmented retail for airlines, which will enable a more customer-centric approach to travel in the future.

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