Meet Fare Finder Agent: The AI Widget That’s Changing How Travelers Book Flights

PROS, Inc. is a leading provider of SaaS solutions that optimize omnichannel shopping and selling experiences, powering intelligent commerce.

Key Takeaways

  • Provides AI-powered flight search for airlines, making fare discovery effortless
  • Uses natural language input that understands the intent behind each query
  • Delivers real-time, personalized fare results—surfacing other offers they might also like
  • Gives airlines a competitive edge against OTAs already using AI
  • Brings insights to marketing teams to enhance the user experience

“A beach getaway in June under $500.” That’s how travelers want to easily and plainly find the best deals your airline has to offer. But the reality is that searching for flights is challenging. Complex filters and rigid forms make it frustrating for shoppers to express their travel preferences—and even harder for you to capture shoppers early in their trip planning journey.

PROS Fare Finder Agent airModule revolutionizes the flight search experience by replacing filter-driven interfaces with dynamic, AI-powered conversational modules embedded into your website or any other website.

Now you can present travelers with instant, personalized offers—boosting engagement, sparking interest, expanding destination discovery, and driving incremental revenue from users who may not typically engage with conventional search functionalities.

The Traveler Experience, Reimagined

PROS Fare Finder Agent is a flight search widget that simplifies searches and inspires discovery. Unlike traditional search tools, it allows travelers to describe their trip as casually as “a romantic weekend getaway under $400” and receive instant, relevant fare matches.

Powered by semantic search, Fare Finder Agent uses AI and natural language processing to understand the intent and context behind each query—not just the keywords. This means travelers can search the way they think or speak, and the system responds with results that reflect what they meant, not just what they typed.

Why it matters:

  • Improves relevance by interpreting traveler intent
  • Supports natural queries like “quick escape to the beach next weekend”
  • Drives discovery by surfacing destinations and offers travelers might not have considered

Semantic search is rapidly gaining traction across the travel industry, with airlines, OTAs, and metasearch platforms adopting it to enhance user experience and unlock new revenue opportunities.

Must-Have Capabilities to Drive Engagement

Flight searches instantly become dynamic, conversational experiences with Fare Finder Agent’s unique features like:

Destination Content Enrichment—By interpreting the traveler’s language, it presents tailored flight options and destination suggestions—even those that they may not have considered. Each result is enriched with dynamic content, such as weather, activity, and airport-to-city tips, helping travelers feel confident about their choices and discover new possibilities.

Alternative/Inspirational Suggestions—When no exact fare matches are available, shoppers receive recommendations for popular destinations or routes for inspiration.

Contextual Memory—Fare Finder Agent remembers shopper inputs during a session to provide a more cohesive and personalized experience during the search journey.

Search History & Revisit—Shoppers can see and revisit previous prompts and results without extra attempts, saving time and keeping them engaged.

The Strategic Tool for Modern Airline Retailing

Adding Fare Finder Agent airModule to your website is a huge competitive differentiator to modernize your airline’s digital retailing and compete with OTAs that are actively enhancing their experiences with AI.

Unlike other travel AI assistants, Fare Finder Agent is not a separate page or tool. It is integrated into the flight search page to provide a seamless transition from exploration to booking without user drop-off.

And since it is deployed by your airline, you maintain control over brand, loyalty, and user data, surfacing customer insights to your marketing team.

Real Results, Real-Time

Travelers see live, bookable fares, instantly. This provides immediate value, especially for spontaneous travelers and those seeking budget-friendly options. Plus, fallback results and search history features keep users engaged and extend session time—turning casual lookers into bookers.

Easy Integration and Fast ROI

This out-of-the-box, ready-to-use AI solution is easily embedded via script into your website or campaigns, inspiring discovery from the first interaction.

Ready for Smarter Shopping and Smarter Results?

Today’s travelers are looking for quick and seamless search experiences. By embedding Fare Finder Agent into your website and campaigns, now you can connect them with the most relevant fares early in their trip planning journey.

Start exploring how Fare Finder Agent can elevate your airline’s digital experience so you can compete more effectively, keep customers engaged, and boost direct bookings.

Frequently Asked Questions

What is Fare Finder Agent and how does it work? 

Fare Finder Agent is an AI-powered, natural language flight search widget that can be seamlessly embedded into any web page, including airline websites or airTRFX

How is it different from traditional flight search tools? 

Unlike traditional search tools, Fare Finder Agent interprets natural language queries like “cheap flights to Europe in August” and presents instant, relevant fare matches. This type of search, called semantic search, is becoming a travel game-changer for three reasons: 
1. Traveler behavior is changing, and travelers now expect Google-like conversational experiences when planning flights.   
2. Traditional flight search assumes travelers know their exact origin, destination, and dates, but semantic search is more flexible and can intelligently capture early-stage inspiration queries—unlocking incremental demand.   
3. As airlines push for personalized offers, semantic search is a natural fit because it can align a traveler’s intent with tailored products.   

Can it be embedded into any website? 

Yes, it’s a portable airModule that you can place in any page! 

What kind of traveler data does it collect? 

Fare Finder Agent does not store any personal information. Only anonymized prompts are retained to track usage trends and improve prompt engineering. This ensures privacy while allowing us to enhance the AI’s performance and user experience. 

How does it improve conversion rates? 

Fare Finder Agent creates a more engaging booking environment that captures the attention of shoppers and improves session conversion.

Is it customizable for different markets? 

Airlines can customize suggested prompts by language and campaign market to assist undecided customers. Like any other module, Fare Finder Agent also leverages data configurations per market, including currency, logic, and labels for different languages.

What is the implementation timeline? 

Our team will assign a sprint to configure your module. All you need to provide is the copy for static fields and we’ll be ready to go. Soon, you’ll be able to configure the Fare Finder Agent yourself in a matter of minutes with the airModules Registry.  

Other content in this Stream

Japan Airlines Boosts Group Sales Revenue 3X With PROS

Discover how Japan Airlines (JAL) boosted group sales revenue by 3X, reduced manual tasks by 90%, and increased market share by 20% with PROS Group Sales Optimizer. Learn how automation and dynamic pricing transformed their global group sales strategy.

BlogCase Studies & Testimonials

Agent-Washing: How to Spot Hype and Separate Buzzwords from Real Agentic AI

Learn how to identify agent-washing in AI marketing, spot misleading buzzwords, and evaluate whether a system truly delivers autonomous, agentic capabilities.

Artificial IntelligenceBlog

How to fix “Duplicate Google chose a different Canonical than user” A Hands-on Guide for Airlines

Learn how to diagnose and fix the “Duplicate, Google chose a different canonical than user” issue in Google Search Console. This hands-on guide for airlines explains root causes, troubleshooting steps, and how to validate indexing using GA4, AWR, and SERP checks.

Airline RetailingBlogInsights & Research

Top 5 Sales Challenges That Stall Growth

Discover the top 5 sales challenges stalling growth and learn how CPQ software solves them with faster quotes, accurate pricing, and profitable deals.

BlogOmnichannel Commerce

Thinning Margins? The Enterprise Cost of Weak Pricing Discipline

Discover how PROS Smart Price Optimization and Management empowers businesses to restore pricing discipline, protect margins, and drive profitability with AI-driven dynamic pricing and real-time insights.

BlogPricing Strategy

How Airlines Are Evolving Revenue Management to Understand Price Elasticity

Discover how airlines like Azul, Air Europa, Aeromexico, and Avianca are leveraging AI-driven Elasticity Forecasting to optimize pricing, capture price-sensitive demand, and maximize revenue in competitive and underserved markets.

Blog