15 Low-Cost, High-Impact IT Initiatives
Forbes Technology Council,
Today, more and more businesses are being run digitally. Other businesses may want to upgrade their tech but aren’t ready—or don’t have the budget—for a full-fledged digital transformation. However, budgetary or operational setbacks don’t mean smaller tech improvements are out of reach.
To help you stick to your budget, we asked the members of Forbes Technology Council to share some low-cost but high-impact IT initiatives businesses can leverage. Their best answers are below.
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13. Focusing On Customers
I think the critical question to look at is “where” rather than “what.” Focus your efforts on customer-facing areas—can you improve support, can you deliver a better buying experience, are there ways to reach deeper into the customer’s world and deliver value post-purchase? If you have to transform (and you do), then go where your customers are first. – Geoff Webb, PROS