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Archives: News

Digitizing the Sales Process for the New B2B Buyer

It’s almost 2022, and that means the debate is over: We know that deals are won and lost based on customer experience. With that level of certainty, the perception gap of customer experience between businesses and their customers is nothing shy of shocking; Accenture found that 80% of brands think they deliver a superior customer […]

Why Manufacturers Can’t Afford to Ignore AI

Whilst Artificial Intelligence (AI) has been adopted with increasing speed over the past few years by multiple industries eager to drive growth and digital transformation, the manufacturing field has not been as quick to utilise this technology. Nick Boyer, Director, Strategic Consulting, PROS, spoke to us about why the manufacturing industry must get on-board with […]

7 Ways to Make the Wider Enterprise Comfortable with Artificial Intelligence

The challenge is putting people first in any and all AI projects. AI practitioners provide recommendations for building a people-centric, yet AI-driven culture … Extend ownership and responsibility for AI beyond the IT department. AI needs to be an enterprise-wide initiative, with all parties involved. “Successful and productive deployment of AI is a cross-functional effort […]

Homegrown EveryMundo Acquired in $90M Deal by Publicly Traded PROS

In so many ways, the fast-growing EveryMundo – even down to its name – reflects the #MiamiTech story Homegrown #MiamiTech company EveryMundo, a pioneering leader in fare marketing technology for airlines, has been acquired by the publicly held PROS, a provider of SaaS solutions optimizing shopping and selling experiences. PROS, based in Houston, will pay […]

PROS Acquires Digital Offer Marketing Firm EveryMundo

PROS, a provider of SaaS solutions optimizing shopping and selling experiences, has announced the acquisition of EveryMundo LLC, a privately held company based in Miami, Florida. Under the terms of the transaction, PROS will pay $80m in cash at closing, subject to certain customary adjustments, and deliver approximately $10m in stock in the future, subject […]

Miami Digital Marketing Firm EveryMundo Acquired in $90M Deal

EveryMundo, a Miami company that develops marketing software for airlines, was acquired by Pros Holdings in a deal valued at $90 million. The acquisition will enable EveryMundo to take the “next step” in its quest to elevate marketing and growth opportunities for airlines and other business-to-business organizations, said co-founder and president Seth Cassel. “The cultural […]

8 Tips to Build a Winning Customer Experience Strategy

Customer experience is critical to business success. CX drives over two-thirds of customer loyalty, outperforming brand and price combined. Delivering an easy and convenient interaction experience creates a good impression, but not one that lasts, according to Gartner in a recent report, Creating a High-Impact Customer Experience Strategy. “Companies expect their CX teams to outperform […]

Four Ways Businesses Can Use Artificial Intelligence to Triumph in 2022

The last two years have delivered major disruption to the technology industry and broader business community. At the same time, reliance on digital platforms and eCommerce has exploded due to COVID-19 physical distancing and business closure requirements. With panic buying and supply chain shortages impacting pricing and material availability, Australian businesses have been forced to […]

Emirates SkyCargo Adopts PROS for Dynamic Pricing

Emirates SkyCargo has signed up to use the PROS Platform in order to develop real-time dynamic pricing for its online sales. The tie-up will see Emirates SkyCargo deploy PROS Smart Price Optimization and Management and PROS Smart Configure Price Quote which will give the cargo business “real-time dynamic pricing (for both negotiated and non-negotiated offers) […]