The Evolution of B2B Consumer Preferences in 2021
B3B consumer preferences have changed forever. 2020 has been one for the record books with the global pandemic radically shifting the way buyers and sellers engage, maybe forever. Buyers had already begun showing a preference for digital channels, but the enforcement of global lockdowns procedures has only accelerated this trend. In fact, McKinsey reported that […]
PROS Holdings, Inc. Announces Date of Fourth Quarter and Full Year 2020 Financial Results Release, Conference Call, and Webcast
HOUSTON, January 7, 2021 – PROS® (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, will release its financial results for the fourth quarter and full year ended December 31, 2020 after the U.S. financial markets close on Thursday, February 4, 2021. PROS Holdings, Inc. will host a conference call […]
Wise Consultants and Agile Thinkers: Predictions for the New Era of B2B Selling
Consumers have always wanted more control over the sales process, and in the B2B world, it is no different. In 2021 and beyond, self-service will become much more mainstream as organizations make the leap to digital selling to survive the impact of COVID-19. Geoff Webb, vice president of products, PROS, believes salespeople will need to […]
The Future of Business AI and What to Expect in 2021
As digitization in our world accelerates dramatically, organizations are moving faster than ever before to rework business processes. A growing priority for business leaders is determining how to best utilize AI to increase the efficiency of those processes and drive maximal value for their organizations. However, it’s important to note that implementing AI is not […]
PROS Appoints Martin Simoncic as Chief Customer Officer
Seasoned leader to further Customer Experience foundation; role will laser focus on solution and platform adoption at scale to further company’s aggressive growth plan HOUSTON, January 6, 2021 – PROS® (NYSE: PRO), a provider of AI-powered solutions that optimize selling in the digital economy, today announced that Martin Simoncic, a seasoned leader with deep expertise […]
The New ‘Self-Service’ Era: Where B2B Selling is Headed in 2021
To survive the impact of COVID-19, B2B organizations must make a successful leap to self-service ecommerce that wins over customers as loyal online buyers, John Bruno of PROS writes. We all know the agony of searching for something online that you just can’t find. The frustration of navigating a poorly-designed website, no one to call […]
Airlines Tweak Their Pricing Strategies to Adopt New Ways to Boost Revenue
The pandemic caused a plunge in demand that has stumped the software that airlines use for pricing. The airlines have been responding by changing how they forecast demand. The changes are shaking up revenue management, a specialty that airlines have spent hundreds of millions of dollars on in the past decade. … “Demand is pretty […]
How Digital Transformation and AI Can Help Businesses Navigate Volatility
The world is currently an extremely volatile place. Brexit, COVID-19 and civil unrest continue to change the landscape in which businesses find themselves in, navigating through the ups and downs, taking stock of the impact both in the immediate and long term. The truth is, the road ahead is going to be bumpy, with many […]
Pitfalls to Avoid When Employing AI-Based Tools
AI is likely at the heart of your strategy for digital transformation. It can deliver fresh insights based on customer data and a competitive advantage more quickly than any other single set of technologies. But as you plan to employ AI-based tools, make sure to watch out for key pitfalls before jumping right in. Take […]
What Should Travelers Expect in 2021? Here’s What Experts Predict
There’s only one thing that travelers should expect in 2021 with any certainty: It’s uncertainty. … Everything’s squeaky clean. Travelers wouldn’t have it any other way, says Mike Slone, a vice president for travel retail at PROS, a Houston software company. “Expect the perceived value of cleanliness to continue,” he says. “Even though there may […]