President's Perspective: Driving Profitable Growth in the Airline Industry

IATA suggests that the airline industry will return to profitability in 2023, but what does that mean for individual airlines? How can airlines leverage the latest technology to build a new foundation for growth in the next 10 years? What commercial strategies will drive the future of airline retailing? With an eye on the future, Abhi Shah, President, Azul Airlines will discuss his perspective on how airlines can continue to adapt to changing market conditions and customer preferences to build long-term profitable growth.