TAKE FL(AI)GHT: A Journey Toward a Customer-Centric Airline Retail

AI is transforming everything we do. No one can escape its power and impact.

This session will take you on a journey of discovery and explore how AI is going to transform the airline industry. By predicting customer preferences, optimizing pricing and inventories, and delivering personalized offers, airlines can enhance customer experience while improving revenue. The session will explore the building blocks of an AI-augmented retail for airlines, which will enable a more customer-centric approach to travel in the future.