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The Place of AI in the Future of B2B eCommerce

Nick Forrester,

In many separate arenas of the world of technology, COVID-19 has been the great accelerator.

B2B commerce has gone truly digital in the wake of the pandemic, and it’s changed processes and behaviours for those on both sides of transaction – perhaps for good.

“All of a sudden, you don’t have the ability to have field reps out there, interacting with customers face to face,” says PROS A/NZ managing director David Bray.

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