COVID-19 Supply Chain Resources & Strategies
Inbound Logistics ,
…
Stay Agile, Responsive, and Informed
Listen to customer needs, personalize offers in real time, and engage across every channel, digital and otherwise. Make sure to:
Focus on short-term strategic planning. Shippers, forwarders, and carriers have to accept the new reality emerging from this crisis: digital selling. While not a new trend, its adoption will be dramatically accelerated by the profound impact of COVID-19.
Organizations need to be able to work in real time and have tools in place allowing them to analyze and draw actionable insights from customer and market data. Speed is everything when planning and translating this insight into responding to requests and spot bids.
…
—Richard Blatcher, Director, Industry Marketing & Business Intelligence, PROS