To ensure you receive exceptional experience and business outcomes from Day 1, the PROS Customer Experience & Engagement (CEE) team provides you personal service and support unmatched by our competitors.
PROS innovative focus on the customer journey ensures we deliver on the value promised at purchase. Your customer journey with PROS begins with the onboarding process. Onboarding is a critical step towards delivering on the agreed upon business outcomes. Our goal is to build a solid foundation as a springboard for future interactions throughout your journey with us. Our commitment to customers does not end after implementation. Driving adoption is another important component for achieving promised value. Partnering with PROS means that we remain committed to your success beyond the implementation of your project. We continue to engage with you as your business needs evolve, striving for true value delivery and an outstanding experience.