PROS Airline Offer and Order Management

Gain commercial autonomy and retail freedom.

Build a future-proof commercial strategy that allows you to retail how, when, and where you want. Start your journey to Offer and Order Management with the PROS Platform today and focus on generating revenue every step of the adoption journey.

Dependency on legacy technology is hindering retail innovation. Break free from monopolistic IT lock-up and closed record-centric systems. Leave outsourced distribution and uncontrolled costs in the past.

  • Increase revenue and profitability by gaining full control of your retail and distribution
  • Create, retail, and fulfill customer-centric offers and orders, powered by AI
  • Modernize and simplify the airline commercial model
  • Liberate your commerce strategy

SOLUTIONS | Offer and Order Management

Your path to offers and orders. Your way.

The airline industry is complex, but the future doesn’t need to be. Gain full control of your products and pricing, accelerate innovation, and focus on revenue generation. Create your pathway to offers and orders--your way. 

Offer Optimization

AI-powered product and price recommendation

Offer Creation and Retailing

Airline-led offer creation and channel distribution
Customer inspiration, acquisition, and conversion
Portfolio Management

Fully airline-managed product catalog and stock keeper

Order Management

Order repository, servicing, delivery, and fulfillment

TECHNOLOGY |Flexible and Open Design

Built for today, ready for tomorrow

Airlines need flexible technology that can bridge the gap between PNRs and Offers and Orders. From RBDs to continuous and dynamic pricing, PROS airline offer management products are future-proof as airlines transition to modern airline retailing.

Invest in value creating technologies while minimizing investment in outdated IT infrastructures and bandaid solutions.

Built for Today

RBDs and Fare Filling

ATPCO Shopping and Pricing Engines

Static Ancillary Catalogs

Ready for Tomorrow

Willingness-to-Pay and Continuous Pricing
Class-Free Airline Dynamic Pricing

Full Offer Management Control

Dynamic Ancillary Science
Context-Specific Offer Bundles

We are ready. Are you?


PROS Platform
Powered by AI. Open. Modular. Cloud-based.

Designed to grow with your airline, the PROS Platform is cloud-based, modular, and partner-open. Plug-and-play technology allows airlines to fill in existing infrastructure gaps, extend capabilities and enable best-in-class technologies across vendors.


For Airline Website
For Digital Channels




Actionable Insights

SOLUTION | Portfolio and Order Management

Order-native management

Rethink investments in core legacy systems and start shifting retail capabilities outside of the PSS. Move away from costly and outdated IT models that lead to lack of control and data ownership.

With full control over inventory, product catalog, and customer records, you can build your preferred airline-partner retail ecosystem. Invest in modern, cost-effective, and fully cloud-based IT architecture, while keeping business interoperability.

Portfolio Management

Fully own and manage a standalone product catalog and stock keeper

Supplier Automation

Ensure easy integration and fast go-to-market for airline and third-party partners

Order Management

Create, manage, fulfill, and service orders designed around a single customer record

SOLUTION | Capabilities for Commercial Teams​

End-to-End Airline Offer and Order Management

Offer and Order Management cannot be achieved without buy-in across the airline commercial team. Transform your capabilities across revenue management, distribution, digital, marketing, and sales teams to drive real results:

  • Maximize revenue across every flight, for every customer in every market
  • Harness the power of the most advanced AI in the industry with >25% boost in forecasting accuracy
  • Integrate real-time, accurate availability
  • Leverage willingness-to-pay science
  • Capture demand with continuous pricing
  • Price based on customer shopping context
  • Deliver accurate, fast offers across all sales channels – dotcom, mobile, metasearch, and more – driving higher conversion
  • Reduce costly PSS and distribution fees
  • Take back control and flexibility of offer creation and content
  • Tap into dynamic pricing to push offers beyond business rules and manual intervention
  • Manage comprehensive selling scenarios, merchandising and ancillary tactics, re-shopping, and repricing
  • Increase online sales and customer acquisition by optimizing your direct channel
  • Improve search rankings and provide accurate pricing by launching pages at scale across your entire network
  • Place real-time dynamic fare feeds across any digital channel
  • Optimize search engine marketing campaigns to increase online penetration and grow your direct channel
  • Digitize group, corporate and air cargo sales from quote to contract
  • Manage bookings, contracts, and pricing policies in a centralized area, including business rules and discounts
  • Leverage AI-driven dynamic pricing to create revenue optimal offers in real-time
  • Price and quote in seconds, improve sales efficiency with automation and increase customer lifetime value
  • Support creation and management of sales agreements and contracts

PARTNERS | PROS Partner Ecosystem

Open for innovation, scale, and speed.

PROS integrates with 18+ partners, including passenger service systems, travel providers, aggregators, IT vendors, and more.

No Vendor

Proven Multi-Vendor Integration

Rapid Innovation and Time-to-Market

Best-of-Breed Retail Modules

BY THE NUMBERS | PROS Industry Leadership​

Why PROS? Because our numbers don't lie...

Understand the data behind our value proposition and what we deliver to the airline industry.

Don't just take our word for it...

We don’t like to boast, but with more than 130 happy airline customers across the globe, we have a lot to be proud of.

SECURITY | A Trusted and Secure Partner​

PROS Cloud & Security

Over Four Trillion Transactions a Year

PROS applications are deployed globally under a Software-as-a-Service (SaaS) model in a multi-cloud environment. Cloud providers include Microsoft Azure, IBM Cloud, and Amazon Web Services (AWS).

Housed in SOC2-certified data centers, it has the security and availability features you demand of a mission-critical
application, including monitoring and disaster recovery centers.

Beyond Secure

Compliant with GDPR, SSAE18 SOC 2 Type 2, ISO 27001, ISO 27018, and Cloud Security Alliance’s Cloud Control Matrix.

Built to Scale

Configured with elasticity to meet your performance
requirements, architected for high availability.

Seamlessly Integrated

Built to work within complex airline IT infrastructures.
Integrated with all industry standard APIs, including NDC,
IATA PAOREQ, PAORES, EDIFACT, and more. Out-of-the-box
connectors that integrate with all standard PSS providers.