PROS and Diggintravel Redefine the End-to-End Travel Experience

Top Business Tech,

Academy findings reveal digital commerce and data intelligence remain paramount to transforming customer experience and fuelling the post-pandemic road to recovery.

PROS, a provider of AI-powered solutions that optimise selling in the digital economy, announced the outcomes from the inaugural Airline Digital Retailing Academy, conducted in collaboration with Diggintravel. Airlines from around the globe participated in the comprehensive five-week training and certification program focusing on how to utilize technology to transform the digital customer experience and fuel post-pandemic recovery. Learnings from the ground-breaking digital course reinforced greater; faster experimentation is essential for defining highly personalized, end-to-end digital travel experiences that ultimately meet passenger preferences.

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