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Qatar Airways Cargo Enhances Customer Experience with PROS Pricing Solutions

Now live! We’re excited to share that Qatar Airways Cargo now has optimized, real-time pricing powered by PROS Smart Price Optimization and Management live on all online booking channels across its network—including the Digital Lounge, marketplaces and host to host integrated connections.

The real-time pricing engine provides Qatar Cargo customers an enhanced digital buying experience that allows immediate online booking confirmation with accurate, personalized pricing.

“PROS real-time pricing engine provides a highly accurate, scalable pricing capability that directly translates to a reliable and responsive buying experience for our customers,” said Florent Bonello, Vice President Cargo Revenue Management at Qatar Airways Cargo.

With large volumes of complex pricing requests, PROS Air Cargo Orchestration Services enables Qatar Airways Cargo to access live capacity and provide real-time, optimized prices across all channels, including third-party digital marketplaces such as WebCargo, CargoAI and Being able to respond to these requests with profitable, accurate pricing in a way that is reliable, performant, and scalable provides customers with a premium experience few can offer.

“The air cargo market is extremely dynamic, and carriers need to be able to respond quickly and accurately to drive superior customer experiences,” says Surain Adyanthaya, President, Travel, PROS. “We are proud to partner with Qatar Airways Cargo to provide a highly scalable solution, with unparalleled response times, ensuring they can deliver fast, accurate, and reliable offers for each and every customer.”

Interested in learning more?

Read the full press release from Qatar Airways Cargo, and check out related content:

About the Author

Amy Williams, Senior Industry Marketing Manager, is responsible for driving a consistent and compelling narrative for the PROS Travel portfolio. She is passionate about understanding the unique challenges that plague the industry and developing rich content and points of view that showcase PROS expertise and differentiation in the market.

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